Electrical & Lighting

ProfessionalEthernet Wall Jack Repair

A loose or broken Ethernet wall jack can drop your connection or give you much slower speeds than your network actually delivers. We repair or replace the jack, re-terminate the Cat5/Cat6 cable to the correct standard, and test the port with a link test to confirm it's passing full speed before leaving.

Also known as: ethernet wall jack repair, network jack replacement, Cat6 wall jack, internet wall jack fix, ethernet wall plate, RJ45 wall jack repair, ethernet jack replacment

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Upfront pricing

Clear, honest quotes before any work begins.

Licensed & insured

Vetted local pros who treat your home with care.

Done right

We stand behind every job until you are satisfied.

What you get

What’s included

  • Remove damaged or loose Ethernet wall jack
  • Re-terminate Cat5e or Cat6 cable to T568B or T568A standard
  • Install new keystone jack and wall plate
  • Test link speed and continuity with cable tester
  • Label the port and patch panel end for easy identification

Simple & stress-free

How it works

1

Inspect and remove the old jack

We pull the plate forward, inspect the terminated cable pairs for correct color coding and any damage, and cut back the cable end to expose fresh wire.

2

Punch down and install the new jack

We use a punch-down tool to seat each pair correctly in the 110 keystone block to the T568B standard (or T568A if the rest of your home is wired that way) and snap the jack into the wall plate.

3

Test and confirm speeds

We plug in a cable tester, verify all 8 conductors are passing, then connect a laptop and confirm the port negotiates at the expected speed.

We can help

Problems we fix

  • Pairs crimped without being untwisted enough, causing near-end crosstalk that drops Cat6 speeds to Cat5e performance
  • T568A vs. T568B mismatch between the wall jack and the patch panel at the router end
  • Physical damage to the plastic locking tab that lets the patch cable fall out
  • Old Cat3 wiring behind the jack that can't support Gigabit regardless of the new jack

Good to know

Ethernet Wall Jack Repair — FAQ

Why is my wired internet connection slow even with a new jack?

If the cable run uses Cat5 or Cat3 wire, the cable itself is the speed bottleneck. We can confirm the cable category and let you know whether upgrading to Cat6 would actually help your setup.

Can you install an Ethernet jack where there's only a coax connection right now?

We can install the jack and wall plate, but running new Cat6 from the jack to your router or patch panel is a separate cable fishing job. We can do both in the same visit.

What's the difference between T568A and T568B wiring?

They're two different pair color assignments for the same RJ45 standard. Either works fine as long as both ends of the run use the same standard. T568B is more common in North America.

Service area

Ethernet Wall Jack Repair near you

We provide ethernet wall jack repair across the Charleston area:

Need ethernet wall jack repair?

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